ISO 9001:2015 — Quality Management
The world's most recognised quality management standard — incorporating Amendment 1:2024 (Climate action changes). EGAC-accredited certification under ISO/IEC 17021-1:2015, recognised by the IAF MLA in 100+ countries.
Standard
ISO 9001:2015 + Amd.1:2024
Service type
EGAC-accredited · IAF MLA
Issued under
EGAC CAB 012418 · IAF MLA
Audit per
ISO/IEC 17021-3:2017
IAF rule
IAF MD 5:2023 Annex A
Sectors
32 IAF sectors
Standards & technical basis
Certified standard
ISO 9001:2015 + Amd.1:2024
Certification-body competence
ISO/IEC 17021-1:2015 · ISO/IEC 17021-3:2017
CAS audits and certifies to the requirements of ISO/IEC 17021-1:2015 and ISO/IEC 17021-3:2017 — which sets the competence requirements for auditing and certification of quality management systems.
Mark & recognition
Issued under CAS's EGAC accreditation (CAB 012418) and internationally recognised through the IAF Multilateral Recognition Arrangement (MLA). The certificate CAS issues bears the EGAC and IAF marks; the certified organisation displays the CAS certification mark (the EGAC/IAF marks are CAS's accreditation marks and are not used by clients).
What it is
ISO 9001:2015 specifies requirements for a Quality Management System (QMS) that demonstrates an organisation's ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. It is the most widely adopted management system standard globally, with over 1 million certificates issued worldwide.
Who needs it
Any organisation of any size or sector — manufacturing, services, construction, healthcare, education, IT, logistics, food — that wants to demonstrate quality, improve customer satisfaction, and compete in domestic and international markets.
Benefits of certification
- IAF MLA recognition — certificate accepted in 100+ countries
- Improved customer satisfaction and complaint reduction
- Operational efficiency through process-based approach
- Risk-based thinking embedded across the organisation
- Prerequisite for many government tenders and supplier approvals
- Foundation for integrating other ISO management system standards
Audit process
Certification follows a two-stage initial audit (Stage 1 document review + Stage 2 on-site audit), followed by annual surveillance audits and recertification every 3 years.
Amendment 1:2024
Amendment 1:2024 — Climate action changes (ISO 9001:2015/Amd.1:2024, February 2024): §4.1 — The organisation shall determine whether climate change is a relevant issue. §4.2 — NOTE: Relevant interested parties can have requirements related to climate change.
IAF technical sectors covered
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 23, 24, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39
Frequently asked questions
Common questions
How long does ISO 9001 certification take?
Typically 3–6 months from application to certificate, depending on the size of your organisation and readiness of your QMS. CAS provides a detailed timeline as part of the formal proposal.
Do we need to be a large company?
No. ISO 9001 is designed for organisations of any size. CAS has certified organisations from 5 to 5,000+ employees.
What is the audit time based on?
Audit time is calculated per IAF MD 5:2023 based on your effective number of personnel, risk category of your activities, and applicable adjustment factors.
Is the certificate recognised internationally?
Yes. CAS is accredited by EGAC, which is an IAF MLA signatory. This means CAS certificates are recognised in all IAF MLA member countries — over 100 worldwide.
What does an ISO 9001 certification audit actually check?
The audit checks that your quality management system meets every requirement of ISO 9001:2015, clauses 4 to 10: context of the organisation, leadership, planning, support, operation, performance evaluation and improvement. Auditors look for evidence that the system is implemented and effective in practice, not only documented. Any nonconformity must be addressed before the certificate is issued.
What happens in Stage 1 and Stage 2 of an ISO 9001 audit?
Stage 1 reviews your documentation, confirms the scope of certification and checks whether your management system is ready for Stage 2. Stage 2 is the full on-site audit that evaluates whether the system is effectively implemented and meets all requirements of the standard. Nonconformities identified must be corrected before the certificate is issued.
How long is an ISO 9001 certificate valid?
A CAS ISO 9001 certificate is valid for 3 years. Annual surveillance audits in Year 1 and Year 2 verify that your management system continues to meet the requirements of the standard, and a full recertification audit takes place in Year 3 to renew the certificate for a new cycle.
Do we need to do anything about the ISO 9001 climate change amendment?
Amendment 1:2024 (Climate action changes) to ISO 9001:2015 was published in February 2024. It adds two requirements: §4.1 — the organisation shall determine whether climate change is a relevant issue; §4.2 — a NOTE that relevant interested parties can have requirements related to climate change. CAS incorporates these requirements into all certification audits, so your certificate reads ISO 9001:2015 + Amd.1:2024.
Is a new edition of ISO 9001 coming, and should we wait for it?
ISO 9001:2015 is the current edition and a revision is being carried out by ISO/TC 176/SC 2. No publication date, transition arrangement or content has been settled: transition arrangements for accredited certificates are set by IAF resolution, and a draft is not the standard. Your certificate names an edition, and that edition governs until an arrangement says otherwise. Certification to a new edition begins only once the accreditation body has extended the certification body's scope to cover it.
Which sectors can CAS certify to ISO 9001 under accreditation?
CAS's EGAC accreditation (schedule 012418B) covers 32 IAF technical sectors for ISO 9001 — including manufacturing, construction, food and beverage, chemicals, healthcare, information technology, education and transport. The full per-standard scope is published on our Accreditation page. Contact us to confirm coverage for your specific sector.
Related services
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