By CAS
ISO 18788:2015 — Private Security Operations
The international standard for private security operations management — establishing requirements for responsible, accountable, and human-rights-respecting security services.
By CAS
ISO 18788:2015
ISO 18788:2015
PSOMS
What is Private Security Operations Management Systems?
ISO 18788:2015 specifies requirements for the management system of private security operations providers — addressing human rights, legal compliance, operational control, incident management, and accountability in the delivery of security services.
Who Is This For?
Private security companies, guard services, event security providers, and security service organisations operating domestically or internationally, particularly those working for international clients or in complex environments.
Key Benefits
- Internationally recognised standard for private security management
- Demonstrates human rights compliance and ethical operations
- Required or preferred by international clients and NGOs
- Structured approach to incident management and reporting
- Supports compliance with national security industry regulations
- Competitive differentiation in the security services market
Certification Process
1
Application & Review
Submit your application. CAS reviews your organisation's scope, personnel, sites, and activities to prepare a detailed audit time calculation and formal commercial proposal.
2
Stage 1 — Document Review
On-site or remote review of your management system documentation, readiness assessment, and confirmation of Stage 2 audit scope and plan.
3
Stage 2 — On-site Audit
Full on-site audit of the implemented management system against the standard's requirements. Findings are reported; nonconformities must be closed before certification.
4
Certification Decision
CAS's independent certification committee reviews the audit findings and issues the certificate. The certificate is valid for 3 years.
5
Surveillance & Recertification
Annual surveillance audits (~1/3 of initial audit time) maintain certification. Recertification audit (~2/3 of initial time) is conducted before certificate expiry to renew for a further 3 years.
Frequently Asked Questions
Increasingly yes. Many international organisations, NGOs, and multinational companies require ISO 18788 or equivalent certification from their security service providers.
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